Privacy Policy

Legal Notice

Effective Date: October 20th, 2025

This Privacy Policy describes how 3drtoys.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information."

A. Device Information

Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

B. Order Information

Purpose of Collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of Collection: Collected from you.
Personal Information Collected: Name, billing address, shipping address, email address, phone number, and payment information (including credit card numbers or other payment methods).

C. Customer Support Information

Purpose of Collection: To provide customer support and service.
Source of Collection: Collected from you.
Personal Information Collected: Name, email address, phone number, and any other information you choose to provide in your communication.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

Shipping/Fulfillment: We share shipping details with delivery companies to ship your toy orders.
Payment Processing: We share your payment information with payment processors (e.g., Stripe, PayPal) to complete transactions.
Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google's Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
Legal & Safety: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Behavioral Advertising (Marketing)

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

We may use advertising partners like Google, Facebook, or others for Retargeting based on products you view or purchase on our Site.

4. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

Right to Access: The right to request access to the personal information we hold about you.
Right to Rectification: The right to ask us to correct or update inaccurate Personal Information.
Right to Erasure (Right to be Forgotten): The right to request that we delete your Personal Information.
Right to Object/Opt-out: The right to object to or opt-out of certain uses of your Personal Information, including the sharing of your data for targeted advertising.

To exercise any of these rights, please contact us using the contact information provided below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this privacy policy, unless you ask us to delete this information.

6. Children's Privacy (Minors)

The Site is not intended for individuals under the age of 12. We do not knowingly collect Personal Information from children under that age. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with a new "Effective Date."

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of the rights mentioned above, please contact us by e-mail or by mail using the details provided below:

Email: info@3drtoys.com